70 High Street, Bedford MK40 1NN and in Hatters, Bedford
tel: 01234 262440 Kitchenaliaonline.com @kitchenalia
Twenty two years ago, Kitchenalia first opened its doors in Bedford town centre. From its humble beginnings on Lime Street (the building is now Lost & Found) to a unit double the size in the Arcade, Kitchenalia has remained the go-to place for the bakers of Bedford. Recently they opened a branch at Hatters on Goldington Road and last month the shop moved from the Arcade to the High Street.
“All retail businesses have to evolve to adapt to what’s happening in the outside world,” said owner Suzy Allen. “Over the years we’ve expanded and our floorspace at Hatters and the High Street is now the equivalent our shop in the Arcade but we now have a town-centre and out-of-town presence. I really didn’t want to leave the town centre, so we had to adapt the business. We’re developing our website, so can now offer customers the choice of two locations plus a click and collect service.”
It’s not just the great products that make Kitchenalia such a popular shop. Its staff is one of the store’s greatest assets. “All the girls have worked here for such a long time,” said Suzy. “They really know the products, we all care about each other and we all care about the business.” Suzy is optimistic about the future and believes that its Bedford’s independent retailers that give the town the edge over Milton Keynes. “Our independent shops are our USP. All of us are trying our best to make Bedford a great destination for shoppers.”